In this episode of The Aligned Leader, I interview Evangelos Avramakis, Head Digital Ecosystems R&D at Swiss Re, on why building digital ecosystems today is so essential and how that applies to the insurance industry.
We talked about what inspired him to join the world of insurance and where he sees the industry stand today. Evangelos also shared why he believes that understanding your customer at the deepest level is non-negotiable today.
Watch the full video below.
About Evangelos Avramakis
Evangelos is a recognized thought leader in insurance and innovation and works for the Swiss Re Institute. He is a design thinker and a holistic, interdisciplinary, and implementation oriented strategist and doer. Thus, among other tasks he liaises strongly with academia, insurtech, and start-up ecosystem. His main focus covers forward looking market developments, digital ecosystems, omni channel management, and business model innovation.
He worked several years in strategy consulting as well as in the life and health primary insurance industry in various managing and steering positions such as marketing & sales, business development, customer and experience management, and market strategy. Evangelos has studied sport sciences (minor in mathematics and fine arts), business information technology as well as business administration. He holds a doctoral degree in business administration.